Why Quality Assurance Matters in 2020

A business is only as good as its reputation. When delivering products to clients and customers, business owners must make sure that they pay attention to even the smallest of details. Otherwise, unsatisfied customers will be straight on their keyboards, writing nasty reviews, which will likely to deter other potential customers from trusting your business.

You can offset all these risks if you enlist the help of value-add services to improve your quality inspection/assurance.

What Are Value Add Services?

Value add services are ones that enhance or promote your primary business. These services can add value at multiple stages of your production. Value add services include:

  • Product assembly
  • Packaging
  • Kitting
  • Inspection
  • Sorting
  • Reworking

These details matter to your end product and the level of customer satisfaction. At Encore Business Group in Michigan, we specialize in delivering these services.

So, Why Is It Crucial?

Quality assurance helps your brand meet the high expectations and the numerous demands of modern consumers. To do this, you must build trust with customers by proving that your company is consistently reliable.

You can accomplish this trust-building by ensuring everything you offer is high-quality. Once you have established a customer base that believes in the quality of your business and the products you provide, the demand will only grow.

Customers will recommend you to their friends and family, especially compared to a product that has not taken quality assurance into account. They’re also likely to leave positive reviews online about their experiences with your company/products, which will help you expand. One happy customer leads to more following suit, so investing in quality assurance is crucial to the growth and success of your business.

While it’s vital to pay close attention to these critical factors, many businesses lack the resources to guarantee quality at every level of production. If it becomes too much to handle, it may be time to outsource.

As a business owner, you take pride in what you do and the products you’re selling. So, why not focus on that and leave the details to experts? With a value-add service, you can make everything perfect from package assembly to inspection services and beyond?

You may think you have it all under control without bringing a value-add partner on board, but take a look at the variety of benefits you could reap from paying more attention to quality assurance by outsourcing:

Cut Costs across Production Areas

Your business is not only your passion project but also your livelihood, and the same goes for your employees. To make as much profit as possible and pay everyone a fair wage, it makes sense to cut costs wherever you can.

Drop shipping partners are perfect for helping you do just that. A cost-effective way to ensure your customer’s satisfaction. It may sound too good to be true, but it’s not!

Some of the areas you can cut costs by outsourcing your quality assurance service needs are labor, inventory, and rent/bills. Here’s how:


Instead of taking a gamble by investing in hiring new employees for quality assurance partners, going with business packaging partners guarantees success.

What if you hire employees who end up not being right for the job? You’ll never get the money you paid them back, and you’ve wasted time, money, and resources dealing with the whole process.

Employees at value-add service companies like Encore have specific training to perform the job the right way and on time. You save money AND get a better result – it seems like a no brainer!


You’ll have much less need for SKU’s (stock-keeping units) if you move your products somewhere else. It frees up valuable space and saves money on carrying and managing the stock.


It costs a lot of money to acquire and maintain a facility where the essential value add services can take place. If you try to do it all in one place, you probably have become strapped for space.

Either way, outsourcing this work to a facility that is already up and running cuts costs. It allows the extra space to become functional for the core elements of your business, without requiring you to rent additional buildings. With the expanded room, you could add new machinery and other components that will help your business thrive without sacrificing space and money.

Take what you would have spent on your own value add services facilities and equipment, and use it to reinvest in the core of your business. The re-distribution, with the help of a value add services company, will ensure your products are of the highest quality from its first parts to its final assembly and packaging.

Keep Up with the Evolving Needs of Customers

The world is ever-changing, which means the customers buying into your business and products are changing, too. Their needs are always evolving, and it can be hard to keep up, especially when you’re dealing with all aspects of operations.

Unloading the value-add services onto an outside company means you can offer customization and personalization options for your products. Bespoke services are a trend that continues to be in high demand in 2020, and they show no signs of slowing.

Keeping up with trends and expectations of your customers is essential, as customers won’t wait for you if you fall behind. They’ll move onto a company that has been paying close attention.

Increase Your Demand

If you have taken care of the final details of your products correctly, your demand will increase.

People want to spend their money on products that give the impression of high-quality. They also want a variety of options.

With value-add services, you can meet these desires without doing too much to change your core product. You could try implementing new packaging, like twin-packs, special editions, seasonal gift baskets, variety packs, and more.

These expanded options will keep customers’ attention and show that your company is versatile without compromising quality. This balance is essential for the success of your business, and value add partners are there to help you meet all of your customers’ specific needs and demands.

Streamline the Supply Chain

Choosing a value-add services company that’s reputable and always on time, like Encore Business Group in Michigan, is one of the best ways to streamline your supply chain. The total number of steps and suppliers will go down, making the whole process simpler and more efficient. Who doesn’t want their business to run as smoothly as possible?If you’re looking for a reputable value add services company in Michigan that’s 100% on time, check out the full range of services offered by Encore Business Group.